Un amico è come il sole: che tu lo veda o no, c'è sempre !

World Maintenance Forum - 2009

27 to 28 November 2009,
International Exchange Center of the Library of the Guangzhou University,
Guangzhou – China

About the World Maintenance Forum.

OMAINTEC booth.

Guangzhou China, capital of Guangdong Province.

Welcome to the World Maintenance Forum - The University Town International Hotel.

Participants in front of Guangzhou University.

27 November 2009
Morning: Plenary Session at the Library of Guangzhou University

Mr. Yi Zuo Yong, Secretary Of CPC, Guangzhou University (China)
Welcome and Congratulations to the World Maintenance Forum

Teamwork between Professor Ivo Cala (HR) and Svend Aage West (DK),
supervised by Mr. Drago Frkovic (HR), President HDO - Croatian Maintenance Society

Mr. Guido Walt, Chairman World Maintenance Forum: Think global – Act local!

Mr. Wout Theuws (Netherlands / Belgium): Maintaining during the recession period.

Mr. Li Baowen, Vice Chairman World Maintenance Forum (China): Time Character-E-maintenance.

Just before the coffee break.

Coffee break.

Mr. Chan Tung (US): Maintenance Education and e-learning in the US (left)
Mr. Bob Xu (right).

Mr. Bill Holmes (Australia): Lessons From Benchmarking Studies Of Best Practice Maintenance Operations

Mr. Alan Wilson (UK): Preparing Asset Maintenance Management Strategies for the new era.

27 November 2009
Afternoon: Session 3 - Maintenance education

Mr. Svend Aage West (Denmark): Maintenance Management Education in Europe.

Changes must be seen as an opportunity.

Mr. Tim Zaal (The Netherlands): Operational Excellence as driver for Maintenance Management Master Program.

4 speakers on the arena: Tim Zaal (NL), Svend Aage West (DK), Mr. Chan Tung (US), Mr. Chen Yangzhi (China).

28 November 2009
Morning: Session 6: Maintenance education

Dr. Ing, Ph.D. Claudio Boër (CH) , Chair IMS: The role of IMS in the World of Maintenance.

Closing session

Full house.

All initiators and Committee members signing the declaration.

Exhibition

Discussion about future projects.

Dr. Zohair ALSARRAJ (Saudi-Arabia) and Dr. Mohammad ALFOUZAN (Lebanon).

Exchange of information:
Mr. Racha El Saleh, Executive Manager and Mr. Michel Rumo.

An excellent opportunity.

Industrial visit:
China Petroleum & Chemical Corporation Guangzhou Company

Slideshow about the activities of
China Petroleum & Chemical Corporation Guangzhou Company.

The group.

Practice with TnPM.

Thank you very much for the excellent visit.

Evening Reception & Students performance

Outstanding performances.

City night view on Pearl River

Our river boat.

An unforgettable river party.

Dr. Mahmoud A. Madani (Saudi Arabia) and his wife, Mr. Alan Wilson.

Mrs. Si Donghui (left) and Mr. Chan Tung (right).

Li Baowen (China), Sven Aage West (DK) and Mrs. Barbara Walt (CH).

Enjoy wonderful performance

Perfect show.

Tai chi

07am: Ti chi in front of The University Town International Hotel:
Maintenance of our Human Resources.

The staff

Happy days.

Tourisme

Sight seeing in the old town of Guangzhou.

OMAINTEC 2009 - Conference and Exhibition
8th Operation and Maintenance Conference in the Arab Countries

06 to 09 July 2009, Habtoor Grand Hotel, Beirut, Lebanon

La corniche de Beirut.

Opening Ceremony

Cameras ready for the Opening Ceremony

Key messages from the Omaintec Institute:
Dr. Zohair ALSARRAJ mentioned the needs for training and education on all levels.
Dr. Mohammad Fouzan, Institute Chairman, announced the 5th birthday of the Omaintec Institute and pointed out the objectives of the institute.
Mr. HE Dr. Moh'd Jawad Khatiefah, Minister of Health would like to implement a Common Arab Plan.
Mr. Ghazi Al-Aridi, Minister of Public Work and Transport, Lebanon proposed to include maintenance in any investment plan.

Plenary Session and Panel Discussion:

Plenary Session

Chairman: Eng. Fadi Nammar,
Rapporteur: Eng. Abdulhadi Al-Shiekh

Mr. Marcelo Aliendre Garcia (PE) focused on 3 key words:
- Asset environment
- Business strategy
- Company culture.
Take care about people and processes.

Mr. Marcelo Aliendre Garcia from Peru.

Mr. Alan Wilson (UK) put in front the Asset Management Strategy Development.

Mr. Svend Age West (DK) explained the Danish Education approach.

Dr. Ali Zuashkiani (CA): "Aquisition costs are a small part of the total costs."

Dr. Ramzi Salha (Lebanon) was asking how to assess trainees in function of the market needs.

Dr. Saad Al Shayeb (Saudi Arabia) was proposing "Vocational Standards" including definitions of professional skills. The scope will be to fight against unemployment of youth.
Dr. Saad Al Shayeb would like to implement a similar framework as in Europe.

Mr. Tarek Salem El Bakly underlined the message of Dr. Saad Al Shayeb. The vocational process is very important but we have to measure the achieved competencies.
Let's introduce a Quality-Circle. Actually, we have to consider 180 professions - we need standards.
The Institute for Operation and Maintenance will have an important role to play.

M. Abdulaziz Al Henty (Saudi Arabia) proposed a Career Management for Technicians and Engineers. We need new leaders for the future! A corresponding Development Plan has to be established.

Regional Experience in Maintenance: The Royal Commission for Jubail and Yanbu - Saudi Arabia

Eng. Mohammed Hussain Sheariya (Saudi Arabia) was explaining the importance of applying New Technology Material (GEO Textile) in Royal Commission projects.

Mr. Basem M. Al-Shabraweshi (Saudi Arabia) explained the heavy meteorological conditions in some areas: Wear and corrosion are the main-issues: New concrete mixtures would have a big potential.

Eng. Musa E.Al-Malki (Saudi Arabia) explained the Summer Maintenance Program for educational facilities.

Eng. Sultan AlKhuraissi (Saudi Arabia) fokused on the importance of Corporate Knowledge which cannot managed through an EAM.
EAM is a tool!

Eng. Saleh Al-Zahrani (Saudi Arabia) explained the Relancing of Landscape Planting in Jubail-City.

Mr. Basim El Zahab (Saudi Arabia), Events Director, is congratulating the Chairman Engr. Fasal M. Omar Binsiddiq,
Royal Commission For Al-Jubail and Yanbu (RCJY), Saudi Arabia.

Maintenance in Hospitals

The speakers under the chairmanship of Eng. Essmat Essa, Ministry of Health, Saudi Arabia.

Dr. Hebatalrahamam Ahmed (Egypt) would like to promote emergency plans for hospitals - including the role of maintenance.

Professor Dr. Eng. Mohammad Samir Tuleimat explained the hidden costs in hospitals.There is a lack of planing and the equipments are not user-friendly. The total costs of ownership can be very high. We need a specialized "Medical Maintenance" for reducing indirect costs.

Eng. Waffaa Mohamed Morsi Mohamed (Egypt) focused on Hazardous Waste. She showed good and bad examples.
"We are confronted with a problem of culture on all levels!"

Eng. Fayad Daraghmesh (Saudi Arabia) would like to introduce procedures for risk analyzes - procedures based on FMEA.

Dr. Hashem Al Fadel (JO) is convinced that smart FM Strategic Plans need a measurable acceptance. Neutral audit teams and the use of existing quality tools (as ISO 9000, continuous improvement, BSC and Six Sigma) are essential for any health care operation management.

Congratulations to Dr. Hebatalrahamam Ahmed (Egypt) from the HBRC, Egypt.

Congress Dinner

The Congress Dinner.

Workshop: Development of Maintenance Skills through Education and Training, Qualification and Assessments

Workshop instructor: Guido Walt (CH)

The role of standards is under-estimated: Standards are the scaffolding for developing Management approaches. Maintenance Management software, TPM, RCM, FMECA and other products or techniques are tools for supporting the Maintenance Management approach.
Maintenance means leadership and communication on all levels. The qualification of maintenance personnel has to be implemented in such a way that the top-down as well as bottom-up information is effective.
Qualifications and assessments allow taking responsibility in the frame of Integrity Management. Integrity Management includes Quality- and Safety Management, Environment and Social Responsibility.

COURSE CONTENT:
- Importance of maintenance, Terminology – Definitions
- Life Cycle Aspects
- Maintenance Objectives
- Responsibility of Maintenance
- Maintenance Process
- Maintenance Support - Resource Management - Sub-Contracting
- Measurement, Analysis, Improvements and Repair
- Continuous Improvement, TnPM
- Safety and Environment.

Workshop: Mr. Li Baowen (CN) explaining the TnPM Strategy, based on the Chinese philosophy.

Jeopardy

Dr. Zohair ALSARRAJ (Saudi Arabia) explaining the rules of Jeopardy.

Exhibition

The booth of Saudi Oger Ltd.

Guido Walt
Member Arab Institute of Operation & Maintenance - OMAINTEC

2nd Pan European Workshop about Maintenance Management Education and Training

25 June 2009, Robert Gordon University, Aberdeen (UK)

Union street.

The Robert Gordon University, Aberdeen.

Program:
- The European Expert Network in Maintenance Education
- Training on the Job, relation with Guidelines for Teaching / Education
- Sharing Teaching Material and how to organize international cooperation
- Development and Coordination of an Assessment System

Workshops:
- Benefits of a European Expert Network
- Guidelines for Teaching and Education
- Assessment Systems for Quality Promotion.

Workshops during the meeting.

EFNMS-Meetings

15 and 16 May 2009, Trondheim (Norway)

Trondheim - a town with history.

Visit Statoil

Welcome message from Mrs. Eli Sivertsen, head of material sciences.

Mrs. Sivertsen: Visual Management based on FMECA is our key for improving maintenance quality - through
- Competence and Training
- No safety critical equipment failures
- No production losses.

Competence and Training:
Practical people are trained in failure mode analysis.

Criticality:
Criticality factors are analysed in a bottom up approach - first the equipment then the whole plant.

Production losses:
Integrated Operations is the key word for success:
Collaboration across bounderies and real time monitoring allow safe and fast decision making.

Once upon a time ...

Per Schjolberg, SINTEF.

EFNMS General Assembly

Mirta Baranovic left the Board of Directors EFNMS.

Sean Hennessy (IE), new member of the Board of Directors EFNMS.

Richard Edwards, the new member from UK in the General Assembly EFNMS.

MM 2009: Maintenance Management Conference

Forth International Conference on Maintenance and Facility Management
22 to 24 April 2009
Consiglio Nazionale Dell'Economia e Del Lavoro,
Rome, Italy

Responsibility, Quality and Maintenance in the Healthcare Sector

Maintenance is a key factor in the frame of quality management in hospitals.
30 to 50 % of hospital costs are "Non Quality costs".
For reducing "Non Quality Costs", a good maintenance culture can have an important impact.
Quality means:
- Cleanliness
- Maintenance of structure
- Maintenance of buildings
- Maintenance of equipments, including calibration
- Perfect sterilization
- Intelligent purchasing and outsourcing.
Medical and non-medical factors have an influence on the feeling of the patient.

Quality assurance is not enough - Quality Management is needed.
Quality Management includes training, public sector skills, customer related services, team building, continuous improvement, etc.

Health Care Opening Session, chaired by the President CNIM Francesco Paolo Branca (IT).

Andreea Gulasci (BE), Coordinator in the Organising Committee MM 2009 and
Norman Rose (UK), Chairman of the European Round Table on Services.

Technical sessions

Sustainability is the key word for to-morrow:
- Safety
- Energy-saving
- Carbon prints (CO2)
- Recycling

Corresponding tools:
- Corporate (Social) Responsibility
- Quality Management
- Learning organization
- Team working
- Kaizen
- Standards
- Qualification and Certification
- Efficiency in Spare Part Management.

Opening of the Technical Sessions, chaired by Giancarlo Paganin (IT), Politecnico di Milano.

Technical session on Integrity Management, chaired by Cathrin Plate (DE), Fraunhofer Institute.

Teresa Murino (IT), University of Napoli in discussion with Francesco Paolo Branca (IT).

Perfect ambiente.

The young generation.

Serena Liccardi (IT), Conference Coordinator: Thank you for the perfect organisation.

Guido Walt,
Member of the Scientfic Committee

Train the trainers AZ SBV
Innovation

Training Center AZ SBV, Sursee

3 April 2009
Training Center of the Swiss Master Builders, Schweizerischen Baumeisterverbandes (AZ SBV), Sursee
Switzerland

Training directors, AZ SBV

• Beat Jenni, Director AZ SBV
• Urs Mathys, R+D Training
• Thomas Stocker, Building construction
• Christoph Ruchti, Civil engineering
• Christoph Wyss, Management and Financial
• Markus Enz, Life science, technology and science

The directors AZ SBV.

Beat Jenni: Quality of training and education

• Advantages for the participants
• Efficiency of the training
• Best practice
• Understandable training sequences

The training processes have to be managed: The trainer is architect and coach of the training.

Urs Mathys: Didactics and expertise

Training is based on profile and qualification. Corresponding programs are necessary.
The profile / needs of expertise can be described by the following six training steps:

• K1 to know
• K2 to understand
• K3 to apply
• K4 to analyze
• K5 to synthesize
• K6 to assess

Didactics, an important tool for improving attractiveness of the learning process.

Thomas Rüedi, Euphonium und Raphael Christen, Marimbaphon,
two brilliant musicians.

Dr. Urs Guggenbühl and Ueli Rhiner, University of applied sciences St. Gallen: Innovation

Innovation is nothing new for Switzerland. The challenge is to ensure that we remain innovators, continually seeking new solutions.
Good innovations should consider the needs of all stakeholders. Acceptance and sustainability will be the result.

Communication in the lounge.

Training Days 2009 and
easyFairs - Maintenance Switzerland

Zurich Exhibition - Zurich-Oerlikon

11 and 12 February 2009
Zurich Exhibition - Zurich-Oerlikon
Switzerland

Registration

Zum 2. Mal wurden die Weiterbildungstage durchgeführt.
Das Ziel der Weiterbildungstage ist es den Wissensaustausch unter Praktikern und zwischen Praktikern und Experten im Bereich Instandhaltung und Facility Management zu fördern.

Dazu wurden zwei Programme (I & II) angeboten, die allen Interessierten eine Auswahl zwischen theoretischer und praktischer Aus- / Weiterbildung ermöglichten.
Zudem konnte gleichzeitig Einblick gewonnen werden über neueste Trends und Systeme auf dem Instandhaltungs- und FM-Markt durch den Besuch der easyFairs Maintenance Schweiz, die Schweizer Fachmesse für industrielle Instandhaltung und Facility Management.

Programm I: M & FM Weiterbildungstage
- Sektion A - Automation und Antriebstechnik
- Sektion B - Energietechnik / Energieeffizienz

Programm II: Maintenance and Facility Management Summit 2009
- Instandhaltungsmanagement
- Facility Management

Programm I - Automation und Antriebstechnik

Programm:
Einfluss der Instandhaltung auf die Produktion ohne Verlustquellen – Analyse einer Supply Chain, Renzo Longhi, SUPSI
Instandhaltungs-Systeme & Diagnostikverfahren, Guido Schmidt-Chiari, KISSLING & CO.
Fehlerdiagnosen an Praxisbeispielen dargestellt, Guido Schmidt-Chiari, KISSLING & CO.
Antriebstechnik und Funktion eines Frequenzumrichters, Fredy Erb, CONTROL TECHNIQUES

Praxis-Parcours «Automation und Antriebstechnik»:
Praxis mit SIMATEC - Instandhaltung und Wartung von Wälzlagern, Peter Steffen
Praxis mit SUVA - Sicherheit in der Automation - ein Thema der Instandhaltung, Maurus Adam
Praxis mit GUBSER SERVICE - Laserausrichten am Beispiel einer Kupplung, Gallus Gubser
Praxis mit BALLUFF - Universale Schnittstellen für die industrielle Kommunikation, Isidor Martinez
Praxis mit CONTROL TECHNIQUES - Inbetriebnahme von Frequenzumrichtern, Fernwartung und -überwachung, Fredy Erb
Praxis mit SUPSI, Lugano, Null-Verluste: Stellenwert und Rolle einer effizienten Instandhaltung, Renzo Longhi und Davide Ceglie.

Praxis mit SUPSI: Null-Verluste
Renzo Longhi und Davide Ceglie, unterstützt durch Frau Wenger, Messe Schweiz

Programm I - Energietechnik / Energieeffizienz

Programm:
Energie-Effizienz aus der Sicht des Energielieferanten, Marko Virant, AVIREAL AG
Energie-Effizienz aus der Sicht des Gebäudebetreibers, Marko Virant, AVIREAL AG
LC-Assessment zur Bewertung der Nachhaltigkeit von Gebäuden, Hans-Jörg Althaus, EMPA
Besichtigung des EAWAG-Forums Chriesbach, Einführung Stefan van Velsen, 3-Plan Haustechnik AG

Die Herren Hans-Jörg Althaus, EMPA und Marko Virant, AVIREAL

Atrium des Eawag Forums Chriesbach

Herren van Velsen, 3-Plan Haustechnik AG und Lichtensteiger, Eawag

Rundgang, auf den Dach des Eawag Forums Chriesbach

Gruppenphoto.
Besten Dank den Herren van Velsen, 3-Plan Haustechnik AG und Lichtensteiger, Eawag

Programm II - Instandhaltungsmanagement

Programm:
Effizienz im Fokus - Null-Ausfälle / Null-Instandsetzung, Renzo Longhi, SUPSI
Weiterbildung im Fokus - Nachdiplomkurs für Instandhaltungsmanagement, Prof. Christoph Heitz, ZHAW
Verantwortung im Fokus - ATEX-Richtlinien, Maschinenrichtlinien und CE-Kennzeichnung, Guido Schmidt-Chiari, KISSLING & CO
Integrity Management im Fokus - Normen für die Instandhaltung, Guido Walt, WEAR-MANAGEMENT
System im Fokus - Normen im Bereich Facility Management, Marc Christen, ETH-Rat, Stab Immobilien
Prozesse im Fokus - Prozessgestaltung in der Instandhaltung, Dr. Ekkehard Schweizer, Six Sigma Europe GmbH

Prof. Hosang, ZHAW und Dr. Schweitzer, Six Sigma Europe GmbH

Programm II - Facility Management

Programm:
Re-engineering durch Verbesserung, Kaizen – die 8 Arten der Verschwendung, Björn Kreisel, NOVENTA Consulting
Kaizen im Alltag, Impuls-Workshop, Björn Kreisel, NOVENTA Consulting
Betroffene zu Beteiligten machen - Nachhaltige Sortimentsoptimierung im FM, Roland Rubin, Spitalregion Rheintal Werdenberg
Weiterbildungsprogramm der ZHAW - Schwerpunkt Master Lehrgang, Barbara Keller-Foletti
Die Quadratur des Kreises - Logistik im Facility Management, Dominik Utiger, Klinik St. Anna Luzern.

Re-engineering durch Verbesserung, Kaizen – die 8 Arten der Verschwendung,
Björn Kreisel, NOVENTA Consulting

Zertifikat

Alle Teilnehmer der Weiterbildungstage erhielten ein Zertifikat.

Ausstellung: easyFairs - Maintenance Schweiz

Die Ausstellung war sehr gut besucht.

Guido Walt,
Project management MFS

For further information, on-site training, technical advise or project management, please do not hesitate to contact us.